Returns & Shipping
All orders are shipped from Menangle NSW with Sendle and a tracking number is issued via email. You must provide a safe and secure address as the courier will safe drop your parcel if you are not at home.
All orders are dispatched 24hrs after order being placed excluding Saturday & Sundays.
Express shipping within Australia (1-4 working days). While the wait time is usually 2-4 working days to Sendle are currently experiencing delays with up to 7-18 working days due to the COVID-19 pandemic.
What do I do if I enter the wrong address?
If you enter the wrong address, please contact us ASAP by emailing sales@organicrituals.com.au If we haven't sent your parcel yet, we can easily change your address.
If we have already sent your parcel, a $20 ‘return to sender’ fee will be charged.
RETURNS/REFUND POLICY
We do not accept returns, so we suggest that you begin with the Facial in A Box bundle to see how the skincare works with your skin before purchasing the full-size bottles.